Has anyone dealt with these guys over the phone? I've called 3 times and gotten a machine twice(the first call went through but I didn't have a CC# on me so I had to call back). Is this normal for them? You would think that if they were that busy they could hire someone to answer the phone. The worst part is they are the only peoply I know that have the adapter I need. Guess I'm just gonna have to wait for them to call back.