I've been doing business with 4whardware for about five years and have not had any trouble until the last few months. Maybe its just me, but I made an order last friday and had all kinds of trouble with them. First they couldn't get my order straight (I always have the part #'s ready) then the saleslady copped an attitude. But I figured they were having a bad day and eventually got my order straight. Then today I get a call when I get home from work that my credit card didn't go through which I know wasn't right. So I called my c.c company just to make sure everthing was cool, and it was then called them back. Well, appartenly they put the wrong # in and they wouldn't be able to get the order out tomorrow until I talked to the salesperson. I told them that I needed the part soon (spring plates) and to cancel my order, I would have to order from someplace else. The sales lady told me this "fine....click". I have never never had any trouble with them and they have always been great and thier products are great too. But this was the second time in the last couple of months that this has happened and I don't think it was me. Has anybody else had the same sort of trouble? I just got my new quadratec catalog in the mail so you can quess who I'll be ordering from!