I'm a little late with my .02 worth, but I just have to agree, I hate Autozone too!
Advance Auto isn't too bad, I sometimes have good luck with them.
NAPA is the "BEST", one of the things I like most about NAPA, is when I go in there, if there's six guys behind the counter, you can bet five of them know as much, or more than me, about what a Jeepster Commando is, and the general history about them.
If by chance I happen to stump them, they don't argue with me, they just usually refer me to the manager, which always knows exactly what I'm talking about, and can clear up the problem in no time!
This similar situation happen to me once at Autozone, and I thought I was going to have to explain to the manager, what a wheel is, and how it works!
I do have faith, surely good auto parts stores, with great service, will win out in the long run. If they don't I guess it's our own fault. In other words, I do believe most of the time, you get what you pay for.