Kudos To Gearwrench!!!!!....... - Off-Road Forums & Discussion Groups
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post #1 of (permalink) Old 03-23-2004, 03:19 PM Thread Starter
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Kudos To Gearwrench!!!!!.......

Sometimes you're the fly and sometimes you're the windshield........

Man I love these nifty little units!

However, I did manage to break a 17mm reverseable Gearwrench while removing my rear bumper. Seems like the reverse switch jammed.
It took 2 calls, the first I was given the wrong info but the second yielded a home run. The gal was very pleasant and took my info and told me that they would send one out from the local distributor and I would have it in a day or two. She also said that it didn't pay to send back the broken one..... [img]images/graemlins/grin.gif[/img]
I wanted to see how this little bugger works but couldn't find how to disassemble it so I put a bolt into a vice and applied some torque to it and managed to get the reverse switch to operate as intended.... Win win!!!!!!!!
Now maybe being that it had jammed, the strength has been compromised, but I'll have a spare to toss into the mobile tool box.....
I was a bit hesitant in initially buying them as I've been spoiled with the Craftsman guarantee. I was quite pleased by the results today......

Guess I'm the windshield/windscreen today..... [img]images/graemlins/grin.gif[/img]
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post #2 of (permalink) Old 03-23-2004, 05:24 PM
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Re: Kudos To Gearwrench!!!!!.......

Yeah, I love those things too! I haven't broken one YET, but I just use them after I got the nut broke loose-definitely a time/knuckle saver!
post #3 of (permalink) Old 03-23-2004, 09:41 PM
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Re: Kudos To Gearwrench!!!!!.......

I just called to get a 13mm replaced last week too. No grief, just sent a new one out.

I use these more than my sockets now.

Jim
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post #4 of (permalink) Old 03-23-2004, 10:31 PM
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Re: Kudos To Gearwrench!!!!!.......

Did they want you to ship the broken one back?
Who are you guys calling to get them replaced?
I hace a 10 mil that came apart.
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post #5 of (permalink) Old 03-23-2004, 10:47 PM Thread Starter
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Re: Kudos To Gearwrench!!!!!.......

KD tools.......
(800) 866-5753
(410) 773-7800


Gearwrench
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post #6 of (permalink) Old 03-26-2004, 12:38 PM
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Re: Kudos To Gearwrench!!!!!.......

WOW--
Thanks Crow!!
They are shipping a new wrench as we speak.
Really cool.
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post #7 of (permalink) Old 03-26-2004, 06:43 PM Thread Starter
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Re: Kudos To Gearwrench!!!!!.......

Glad it worked out for you as well. My new 17mm just arrived today...Life is good!!!!!!
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post #8 of (permalink) Old 03-26-2004, 07:36 PM
 
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Re: Kudos To Gearwrench!!!!!.......

Crow, where did you get the KD's? I thouhgt the craftsman versions were expensive, are the KD's better priced?
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post #9 of (permalink) Old 03-27-2004, 02:55 AM Thread Starter
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Re: Kudos To Gearwrench!!!!!.......

one set of Gearwrenches I picked up at an ACE Hardware store and the reversible set I got at Sears. The Gearwrench is cheaper (pricewise) but I believe they are the same as the Craftsman reversibles........
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post #10 of (permalink) Old 03-27-2004, 07:50 PM
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Re: Kudos To Gearwrench!!!!!.......

I got a set of flex-head Gearwrenches I use at work. They are one of the best investments I have bought, and I have over $100K invested in tools! Under constant use(and I use my tools hard) I have yet to have one fail! One guy in the shop broke one, but our Snap-On dealer warranteed it for him(our Snap-On dealer carries the Gearwrench)The Snap-On versions arent as comfortable to use, arent as thin, and cost much more! Major kudos to Gearwrench from a pro!
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