GRIPE How would you feel If you asked - Off-Road Forums & Discussion Groups
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post #1 of (permalink) Old 12-05-2003, 07:28 AM Thread Starter
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GRIPE How would you feel If you asked

So in the interum of waiting for parts and steel to come in I called one of our illustreuos venders and asked, that with there extensive R/D if they have ever come up with or know the where abouts of the metic spline standards its kind of like a book that would have all dimensions, pitch, radius, and degrees. I told them I was working on a project to maybee bring another product to the market. Responce QUOTE
oh That is realy nice I am sure it is covered in a manual somewhere which I have no way of knowing were to find (pause) oh and by the way I am in the middle of turning a ford ranger into a hover craft (smurk) and I am full of [bleep] too... Sorry, but that I can not help you with. And He hung up...
Was i wrong in wanting to reach throught the telephone and rip his heart out for being a smart A$$..
Ther was not even a tone in this mans voice that I may be a potential customer from the get go. I can guarantee there will be nothing purchaced from this vender EVER.. I will not bash the vender as I guess I have turned into one myself of sorts but the attitude was just flaygrent(sp)
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post #2 of (permalink) Old 12-05-2003, 08:12 AM
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Re: GRIPE How would you feel If you asked

Don't sweat it Scott, a guy like that isn't worth getting upset over. Like you said, no business for him thats all!
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post #3 of (permalink) Old 12-05-2003, 08:15 AM
 
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Re: GRIPE How would you feel If you asked

is this what you were looking for? i have 7 more pages just dont want to post or send them if this doesnt seem to be what you are looking for there is more to this page i had to cut it for file size and clarity
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post #4 of (permalink) Old 12-05-2003, 09:12 AM
 
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Re: GRIPE How would you feel If you asked

If he treats you like that how do you think he treats his customers ? I cant imagine that a fellow machinist/vendor wouldnt want to help you out with a non competetive item . Now if it is something he makes I could see him saying that he isnt comfortable telling you something that could harm the future sale of his products . But irregardless being a smartass wont help him in the long run .
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post #5 of (permalink) Old 12-05-2003, 09:32 AM
 
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Re: GRIPE How would you feel If you asked

another page
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post #6 of (permalink) Old 12-05-2003, 09:42 AM
 
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Re: GRIPE How would you feel If you asked

Scott, just to clarify - did this vendor know he was talking to you personally or did he answer the phone and not give the caller (you) a chance to identify himself before going into his tirade?

We run a specialty business here in my region where we only have three competitors who do the same kind of work as us. We all get along very well and help each other out whenever we can wether it be sharing information or lending our technicians when one of us is busier than the other.

There is such a thing as friendly competition.


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post #7 of (permalink) Old 12-05-2003, 12:52 PM Thread Starter
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Re: GRIPE How would you feel If you asked

Szki that is what I was looking for and I did find the reference in my machinest hand book, Guess i should have looked there 1st.
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post #8 of (permalink) Old 12-05-2003, 12:53 PM Thread Starter
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Re: GRIPE How would you feel If you asked

No I did explain who I was and what I was trying to do before his tirade
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post #9 of (permalink) Old 12-05-2003, 08:47 PM
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Re: GRIPE How would you feel If you asked

First off , that is way less than a professional attitude from any vendor , and there is no excuse for it . Second , Ski rules with that info . I guess I need to get a handbook and start reading , I spend too much time looking for info like that .
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post #10 of (permalink) Old 12-20-2003, 11:03 PM
 
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Re: GRIPE How would you feel If you asked

I deal with vendors all of the time. I work on GSE (Ground Support Equipment) at the airport. It is the oddest, oldest and most specialized equipment around, so when they ask me what I'm working on, I just kinda chuckle. Some of the stuff, only one has been built, and by about 40 manufactures. Still, the vendors are usually most understanding and very helpful. Choking the one you dealt with would be very understandable...can I help? [img]images/graemlins/AR15firing.gif[/img]
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