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post #1 of (permalink) Old 06-08-2003, 04:29 AM Thread Starter
 
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Hub replacement-- was I ripped off?

Hi,

Back in January, I was driving back home from a
trip to Pennsylvania in my '93 Tracker. I stopped
in northern Virginia to get some gas and check the
oil. As I was pulling out of the gas station, I
noticed a clunking sound when turning. I didn't
think much of it, except that one of the CV joints
might be going bad. Since I didn't hear anything
unusual when I was back on the highway, I wasn't
particularly concerned. I figured that I'd be
able to make it home okay, and that I'd have it
checked out then.

It didn't work out that way. It seemed that every
time that I stopped, and then started again, the
problem got worse. Eventually, it got so bad that
I knew there was no way I could safely continue.
So I stopped at a motel and checked in for the
night. The next day I found a dealership who
agreed to look at it. Normally, I prefer to use
the services of a small garage that I trust.
However, being in a strange town, I thought that a
dealership was my best bet. So I called AAA and
had them tow me to the dealership. After waiting
several hours for them to look at my Tracker, I
was given the bad news. I was told that some dirt
had gotten into the right hub and mixed with the
grease. As a result, the inside of the hub got so
chewed up that it became locked up. They told me
that I needed a new hub, a new rotor, and
(possibly) a new spindle. As you can imagine, I
was not a happy camper. Anyway, to make a long
story short, they replaced the hub and the spindle
(along with a bunch of associated misc. parts like
seals, bolts, etc.). They did not replace the
rotor, though. The total charge for this repair
was $1401.13.

Was I ripped off? Or is $1401.13 a figure that
one can consider as being "in the ballpark" with
regard to what a repair of this nature should
cost?


-Phil

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post #2 of (permalink) Old 06-08-2003, 07:29 AM
 
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Re: Hub replacement-- was I ripped off?

That sounds high , but with as much as they charge for "dealer" parts and labor I wouldnt be suprised . How much labor was charged ? Did they replace all the wheel bearings also ?
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post #3 of (permalink) Old 06-08-2003, 08:26 AM
 
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Re: Hub replacement-- was I ripped off?

OUCH! That is a bit high....unless you owned a BMW!

Sean DeVinney
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post #4 of (permalink) Old 06-08-2003, 08:27 AM
 
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Re: Hub replacement-- was I ripped off?

Dang Sean that was harsh lol
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post #5 of (permalink) Old 06-08-2003, 09:28 AM
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Re: Hub replacement-- was I ripped off?

Just My 02 But you got ripped,, I dont see more then $300.00 in parts quick guess... Although seeings how youwere in an unfamiliar town and place you do what you have to to do...
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post #6 of (permalink) Old 06-08-2003, 09:47 AM
 
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Re: Hub replacement-- was I ripped off?

Hech, I would have sold him my white 1996 Tracker for $1500!

.....now that's harsh!

lol!

Sean
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post #7 of (permalink) Old 06-08-2003, 12:12 PM
 
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Re: Hub replacement-- was I ripped off?

You guys are forgetting one thing. When a dealership or major repair shop sees that you'r from out of town and stranded they tack on that unseen $500 service charge.
Thats because they gotcha by the [email protected]!!$.
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post #8 of (permalink) Old 06-08-2003, 05:06 PM
 
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Re: Hub replacement-- was I ripped off?

doesn't surprise me at all. is it a higher than hell price to pay? yes, very much so. most of the auto/heavy truck repair places can and will add on costs and extra labor where ever they can. they really like jacking people with imports too. my bro is a heavy diesel mechanic and if a customer treats him like [bleep], well guess what.....the parts that were just installed just multiplied in cost. he also works on commission so the more prices/labor hours he cranks up, the better his check is.

prices also seem to skyrocket if you are from out of town and are stranded. on the otherhand, my bro has completed repairs on vehicals that were stranded after hours or faster than normal and has recieved very generous tips in doing so.
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post #9 of (permalink) Old 06-08-2003, 09:18 PM Thread Starter
 
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Re: Hub replacement-- was I ripped off?

Hi guys,

Thanks for the replies. Here's a breakdown of the
total charge:

Description of repair:
"REBUILD R/F HUB, BEARING, SPINDLE, SEALS"

Total labor $425.88
Total parts $849.35
Total G.O.G. $73.68 (freight)
Total Misc chg. $14 (shop supplies)
Total tax $38.22
========================================
TOTAL INVOICE $1401.13


In day or so I hope to have my scanner hooked up
and working. When I do, I'll scan the invoice so
you can see the parts breakdown with the prices
for each part.


-Phil


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post #10 of (permalink) Old 06-08-2003, 10:05 PM
 
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Re: Hub replacement-- was I ripped off?

I had BOTH side of my 93 done for less than that.. BOTH bearings, BOTH Hubs etc.. I would rant about this one for sure.. Sounds like they are charging you way too much.. The front wjeel bearings are a pain but not that much of a pain.. What did they replace that cost $850?

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