Join Date: Mar 2001
Location: Altamonte Springs FL
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Re: AAPA ordering Experiences. *updated*
Ok, I must compliment Dave at AAPA and I also must reprimand him.
First the good. I'll keep the board posted as new good or possibly bad
things arise out of this. [img]images/graemlins/laugh.gif[/img]
He's the ONLY company that has some major pimp stuff for the samurai engine.
He's got good prices for the components.
He's got a free phone line.
He's got a samurai [img]images/graemlins/laugh.gif[/img].
He knows his stuff about engines.
He packs his stuff well (shipping wise) and insured the package.
<font color="red"> Now for the reprimands. </font color> [img]images/graemlins/mad.gif[/img]
The free phone line is either always busy or the mailbox is full.
Fix: call his fax line [img]images/graemlins/laugh.gif[/img]
A part that was ordered was not shipped (I had a full gasket set for
an additional 20 dollars vs. the standard head set that comes with the sumo ii)
Email response was/is not too great, if he replies, it would be in 24 hours or less.
He ships via USPS vs. the UPS office that is 4 miles from him causing:
over paid shipping (usps:42,ups30) and very long shipping times (usps:14 days ups:5 days)
He did not include a receipt or paperwork/invoice/anything.
<font color="red"> There was NO tracking number on that package!! </font color>
<font color="red">One of the spark plug holes had a "dent" ,as I call it, that really makes getting a spark plug in there very difficult. I had to destroy 4 new spark plugs in order to rethread that hole.</font color>
The stuff they spray on the head (looks like aluminum paint) is inside the spark plug holes (gets clogged, jams and screws up the spark plug threads!) and is also on top of the engine head bolts (bolts that bolt the head to the block). Would this possibly cause the bolts to become loose after time as that stuff breaks down vs. just bare aluminum for the head bolts to bolt down to?
Things that I am not sure about....
I don't know for **SURE** on this one if there is a fault with myself or Dave.
The manual fuel pump area seems to be missing something. Is there a piston/rod that drives the fuel pump from the cam? I noticed that there is a hole in the block that goes directly to the cam and if I rotate the cam I can see an indentation that could cause a rod/piston thing to move in and out (driving the fuel pump?!!?).
I am wondering if the cam that is in that engine is a "regrind" or is a new cam. There is a pencil mark that notes "260" on it. I'll post more on this as I do not have ALL the info.
Overall I am still happy. There are things that could have been done better or more to my pleasing. With David's new office location I hope QC and customer service will be improved.
If no one said anything, nothing would get done.