HELP: Bad Dealership Practice
On Jan. 14th, I purchased a used '99 RMK 700 from Action Motorsports in Twin falls, Idaho (9 hours drive from my home in Nevada). The dealer had "baited" me there with a $4,700.00 price over the phone, but when I arrived all that they had were in the $5000 range. I added an extended warranty for $400.00, because I could tell the machine had been piped and worked. The next day it ran like crap and I had to clean up the carbs and rejet them. The dealership paid for the main jets and jet needles, nothing for my time. Immediately, this sled turned out to be in need of much work....I called the dealership and explained that I would prefer to trade it back for a different sled. The general manager agreed, but when I told him when I'd be there, he recanted the offer and said he would let me trade it in on a 2001 RMK at dealer cost and give me 90% return on the one that I'm currently in possesion of. Well, it doesn't help me this season, but OK. I asked for it in writing and now no one will take/return my calls. I still have not recieved the owners manual, tool kit, warranty policy, and the "deal" in writing...all things that have been promised. Does anyone know of any support group that I can contact....or any other ideas?? I've contacted the Better Busines Bureau and Polaris Industries but have had no results.
Thanks in advance,