My my,i am sure glad i have a tire shop local like this one,its a family run business that handles all major brands.I went in not long ago for tires that were 3 sizes larger than what the factory had used on my Eagle,the counter woman,yes woman,actually the mother of 3 sons that do all the installing asked,without looking anything up,asked "arent those larger than factory?" course i said yes,she asked if they rubbed any,nope i said,as my Eagle is lifted a few inches.She says ok,what kind do you want?
and also,i can go in without appointment,get 4 tires installed,a front end alignment,with a total time of 1 1/2 hour or less every time.Lifetime alignments 39.00 free tire installation,mounting,balance,and stems.I have bought struts there cheaper than Advance Auto. And whats really nice,is they will allow you in the shop,least when they see you know a little about what you are talking about anyway.And listen to your input on vehicle problems.Just had to mention this since this type of service and attitude and knowledge is so few and far aprt now days...Umm,i forgot free coffee ,all you want, while you wait !
As for Sears,i went one time and bought a Craftsman tool set,socket/wrench set.Noticed later they had 2- 7/16 wrenches in it instead of 1-7/16 and a 3/8
went back and requested i turn in the dup wrench for correct one from the shelf,first i got a "cant do that" clerk asked another,he had no idea if they could do it,just this took about 15 minutes.By the time i was getting a bit aggrivated,i had 4 clerks standing looking at each other.Well,long story short,they had already saw receipt where i bought the tools the day before,i went and picked up a 3/8 wrench,walked back to counter,held up my dup,said "see??"
laid it down.YOURS,i said.. held up replacement,said see?? MINE,i said. then said bye bye. walked out...They never said a word..