About 7 years ago I hauled a free derelict 1991 Caravan out of the St. Paul Kmart parking lot.
Over the next few summer months I proceeded to overhaul/install the engine and the transmission. I guess I had about $1000 in parts in the van. It was road worthy, so off it went to the tire shop for new tires.
When I got the van back I was shocked what was written on the invoice: "It's the ugliest car I've ever worked on..."
I went back to the shop and asked the shop why was that written in the "work needed" area? I was told by the installer that was requested by the owner of the shop. I was shocked.
It was a pretty stupid thing to do.
I don't get angry very often and this wasn't one of those times, but I did get real quiet.. and pointed in my remarks.
I waited three hours for the owner to come back to the shop. He thought he'd wait me out. When he came back to his shop he was very sheepish and embarrassed and then got defensive trying to justify his "joke".
He was right about the car being ugly, the paint was peeling and there were the required mid-west rust spots, but it ran like a top. I'd put a lot of work into that car. It was for my Daughter to drive back to Idaho to start college. It was the least I could do for such a great kid. When you've got as many kids as I do, you get creative in how you spend your money.
That ugly van not only got her back to Idaho, but back and forth to Wisconsin a couple of times, out to Spokane with a few trips to Salt Lake City. She not only started college with that van, but last month it finished it with her when she was awarded her BS in Architecture. She swears it won't go to Graduate school with her... we'll see. It's still sitting in the dirveway as I type this, ready to go anywhere it's needed to, and back. I guess its a lot like me... ugly but still works.
I never went back to that shop again because of the stupidity of the owner, nor have I ever recommended it to anyone else. In the last 7 years, I've done just the opposite.