I Do This For The Glory
Join Date: Dec 1999
Location: Nobleboro, Maine
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Re: ax-15 and clutch install court case?
Thanks, that clears things up a lot.
It almost sounds like your shifter assembly is out of the slide rails. If it were, the shifter would move around, but only catch on the slider it came off. It's just a wild guess, but it's my best one, unless they did put in a used tranny or completely messed up the other one. When putting the top cover back on, if the shift rails aren';t lined up properly, they could slide out and get caught on some gears. I did it once on my SM465 until I learned the sifter and gears have to be 1/2 way to reverse for the top cover to fit properly.
Did you pay them for the tranny work already? I'm assuming you did, personally I would have taken it for a test ride before handing them a check, just for this reason.
If the tranny died in 5 miles, they should cover it, obvious negligence is abound here, or complete incompetence. For $2K, it should run and drive like new, or better than new.
I would ask them to make good on it, and if they don't, raise a stink with the BBB.
Go to a dealership in your area and talk to one of the mechanics directly, they are usually much better to deal with than the service writers. Ask them for a copy of the page with the Flat Rate times on it, that's what it should take to complete the job. Most mechanics can do it in under that time, which is why they can make 70 hours in a 40 hour week. If you don't have one in your area, I may be able to get something around here, but there aren't a lot of dealerships in my area.
I would stop by a lawyers office and ask them about it, most of them (up here anyway) will give a free consultation. Or you could try one of the legal services online, but I don't know of any off the top of my head. A friend of mine has a "business", prepaid legal, sort of like "network marketing". You probably have something like that in your area where you can get a lawyer's services for a greatly reduced cost.
Sorry I can't be of more help.