Re: New Wrangler owner - Help!
Problems which i can think of:-
--clutch cylinder failure
--side window unusable (delivered with it off, and bent totally out of shape stored in the back)
--rear window unusable (delivered with it off, thought it was just me who couldnt figure out how to zip it on.. after about 10 salesmen tried to fit it they established it was missing some piece of the zipper)
--chasis sounded like a battle ship after about 3 weeks. (turned out something under there needed to be lubricated)
--vehicle had no oil filler cap when delivered (went to get first oil change at 2k miles and then engine bay was just nasty)
--engine warning light came on at 3k miles (took 3 separate visits before they established it was caused by a cracked spark plug)
--transmission fluid leak
--back seat fell off of retaining bolts
--3 separate safety recalls (cant remember what any of them were offhand)
There's a ton more, but thats the ones which come to mind. Eight of them required an over-night stay at the dealership. For one i got a curtesy vehicle for a week (due solely to demanding one from the dealership in the middle of a sales event where they needed me to stfu in a hurry)
DC basically quote the lemon laws still, and dont return my calls. Even worse, i have had them call me twice doing their quality surveys, both times i have said totally unsatisfied, and both times the interviewer has promised to get someone to call back to pursue it. Of course no one has.
Dealership is the same. Initial inquiries were met with very helpful and understanding response, until they realized i was serious about wanting a refund or replacement, at which point everyone started directing me to any department except their own, with none of them taking responsibility or returning calls. All suddenly started quoting lemon laws almost word for word hoever, which makes me assume this is not a new scenario for them.
Vehicle is sitting in a garage unused now, still with 12k miles. Just isnt worth the trouble of trying to pursuade the wife and kids to ride in it anymore. Meanwhile our second vehicle is a VW Jetta, and thank god.. would have been fired long ago if i was totally reliant on the jeep.
If anyone is thinking about buying a jeep as a sole vehicle, think long and hard about it.. [img]images/graemlins/frown.gif[/img]