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post #1 of (permalink) Old 09-13-2002, 08:37 PM Thread Starter
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Idiots at the local Sears...

I realize this isn't the case at every Sears, but I have to tell you what happened to me last night.

I went looking for 3 things, a 3/4"x1/2" impact reducing socket, a clamp style bearing puller, and a race/seal puller on a slide hammer.

So here I am, looking around, and I find nothing. This is where I make the mistake, I ask for help.

Me, "I am looking for..." (items listed above)
Guy 1: "Well, let's have a look" and walks over to the socket area. He picks up a 1/2" x 3/4" and hands it to me.
Me: "I need the one that goes the other way, from large to small"
Guy 1: "This is what you want"
Me: "Sorry, I don't have any 3/4" sockets, only 1/2", which is why I need the adapter, that one won't work".
Guy 1: "Oh, we don't carry that then".
Me: "Do you carry it in the catalog?"
Guy 1: "Nope, sorry, that's a special item, and we can't get them, maybe try a dealership".

On to the next item, the clamp style bearing puller.

Guy 1 hands me a 3 jaw style gear puller.
Me: "Sorry, I have one of those, that won't work for this application"
Guy 1: "Sorry, that's all we have".
Me: "How about the catalog?"
Guy 1: "Nope, sorry"

The last item also wasn't looking too good, but it made me smile and laugh...

Me: "How about the slide hammer?"
Guy 1: "Hammers are over there"
Guy 2: "You know, if you need a hammer to work on a vehicle, you're probably doing something wrong"
Guy 1: "I agree, you should maybe take it to a mechanic, you don't want to mess anything up"


What absolutely FLOORED me was these guys were serious. Here they were, working in the tool department, and neither one of them knew what a slide hammer was. They were also not new, they had obviously worked there for awhile based on their clothing, nametags, and demeanor.

What is this world coming to?
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post #2 of (permalink) Old 09-13-2002, 09:06 PM
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Re: Idiots at the local Sears...

Bought a slide hammer outfit at Harbour Freight the other day, 15 bucks or so, made in China. First time I used it, first good whack, the stop broke off and shot clear across the garage. Long drive to the store so I welded it up and tried again, the ears or toggles or whatever snapped on second whack. Real piece of equipment there, beware Chineese slide hammers is the moral of this story. At least Sears has decent tools, or used to.
post #3 of (permalink) Old 09-13-2002, 09:24 PM
 
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Re: Idiots at the local Sears...

Oh the joy, I love goin' in just to mess with their heads when I need something.

I went in looking for plastic grommets one time, the kid at the counter only new of Wallace & Gromit!
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post #4 of (permalink) Old 09-13-2002, 09:38 PM
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Re: Idiots at the local Sears...

And that is why i stopped going to sears a long time ago. I am slowly but surely changing all of my tools over to snap-on. And anything i dont have and need right now, i just borrow it from someone. Normally my best friend has anything and everything i need and i dont worry about braking them all he has is snap-on tools.
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post #5 of (permalink) Old 09-13-2002, 09:39 PM
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Re: Idiots at the local Sears...

I had to get a 32mm open end wrench for the old BMW once and the guy went looking for it. He was staring for ever looking for a 32mm LONG wrench!!!!

I found it on my own while he searched since a 32mm wrench is nearly a foot long and weighs a few pounds!

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post #6 of (permalink) Old 09-14-2002, 06:42 AM
 
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Re: Idiots at the local Sears...

Nice sig pic!
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post #7 of (permalink) Old 09-14-2002, 08:01 AM
 
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Re: Idiots at the local Sears...

Write a letter to the company complaining about these two and explaining you will take your business elsewhere. They are clearly too lazy to collect a paycheck.

Alternately, you could entertain yourself for hours on every Sears visit asking them to help you look for an impact tester or torque chisel.
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post #8 of (permalink) Old 09-14-2002, 08:42 AM
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Re: Idiots at the local Sears...

impact tester or torque chisel [img]images/icons/laugh.gif[/img]LOL! [img]images/icons/laugh.gif[/img]
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post #9 of (permalink) Old 09-14-2002, 01:52 PM
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Re: Idiots at the local Sears...

Actually, ask them for a brass drift!

I had everybody from Advance auto to NAPA tell me I couldn't get one. A least the NAPA guy admited that he had one in his toolbox and they exist. The other stores all told me I was nuts because brass would not take a hit! ...which is the point, its for driving seals out of places you don't want damage!

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post #10 of (permalink) Old 09-14-2002, 06:05 PM
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Re: Idiots at the local Sears...

"Yeah, I need a left handed hammer..."
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