Resurrection Joe and UPS!! GOOD AND BAD (respectively) PLEASE READ!!!!
Last month, I ordered a set of tube doors from RJ. I talked with him on the phone and we sent emails back and forth till we got the design I was looking for. He worked with me and put together some AWESOME doors. Now comes the fun part. The day came that RJ was to send them out. He went down to Mail Boxes Etc... and had them ship the stuff out. One box FULL of parts and cupholders and the two doors, taped together. 3 days later, the box comes in. JUST THE BOX. I start checking UPS, looks like the doors are hung up in OKC. I called UPS, they didn't give me any info. I called RJ and he jumped on it like a man possessed.
Well, welcome to 2 weeks later. UPS has lost 70 lbs worth of tube doors and is giving everyone involved a runaround LIKE YOU WOULDN'T BELIEVE!!!!!! They even went so far as to say that I don't exist!?!?! RJ has been AWESOME through this whole deal. Working with the MORONS at UPS and keeping me updated. From the parts that I got, this guy does AWESOME work and he is about the most honest and standup guy that I've ran across. He don't run a big comercial business, he's doing this for *cheese* money but he has done A TON for me in helping get this resolved. I haven't even gotten the doors, and I'm already pleased with working with him.
BACK TO UPS!!!!! I've decided that from this point forward, I will NO LONGER be using UPS!! This is just one in a string of mistakes. They lost the doors, screwed up the trace, lied and said that the doors were delivered, lied and said that I don't exist!!! I'VE HAD ENOUGH!! They are NOT the only carrier out there and there service thus far has proven COMPLETELY pathetic. Pathetic to the point that they should be called customer NOSERVICE!!!!! I get better sevice from the man washing my windshield for a buck at the intersection and UPS got paid $50 for LOSING MY DOORS!!!!!!
Sorry for the rant, wait, I'M NOT SORRY!!! UPS DESERVES NOTHING LESS THAN A GRIPE WORSE THAN MINE!!!
Anybody else got any ideas?