Join Date: May 2001
Location: Burlington, KY
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Re: Who else hates dealerships
It all goes back to "Dude, What the hell is going on with that dealership?".....
Talk to the Service Dept manager and tell him that you are upset that they made a change to your work order without consulting you. If you don't get any satisfaction from them, then take it to the regional GM office in your area. It might be a bit of a hassle, but if you are calm and polite then they might just throw you a bone. (i.e. a free upgrade of some sort, a break on the labor, etc.). If you are happy with the new engine, tell them so, but don't let them forget that they should have consulted you on any changes
All these dealers like to advertise about their "Customer Satisfaction" rankings. Try to play that card.
Just my 2¢
94 Z71 350, Xcab, Sportside, 285/75/16 BFG AT, 16x8 AR Nitro, K&N, MSD coil & wires, Trailmaster 4" lift.
Lousy glasspacks and rusted Westin step bars [img]/wwwthreads_images/icons/frown.gif[/img]