Mud in my Veins
Join Date: Mar 2000
Location: Paducah, KY
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Re: Dealer Problems--Wheel Bearings...
Definately talk to other dealerships. This would be the kinda thing that would get me to start using other dealerships and telling everyone I know not to use that specific dealership. Then I'd call the area DC manager and bitch, and just go up the ladder from there. Then I'd take it to a different dealership to get it fixed. Last step, after it was fixed, I'd call the head honcho I got help from back and report it was satisfactory taken care of by a different dealership and I won't be going back to the first place.
If I was the owner of a dealership and one of the guys from the Chrysler Building in Detroit called me, I'd damn well make sure his "suggestions" were followed out. I'd also feel pretty bad if I couldn't follow them because the displeased customer had taken the vehicle elsewhere and gotten satisfactory service from one of my rivals.
What can I say, I'm an [censored] like that.[img]images/icons/smile.gif[/img]