this is what i wrote to the best chain company in the world and still no reply. figures
TO WHOM THIS MAY CONCERN:
I purchased your stainless rear, high density tool steel front, and gold series super pro o-ring chain for the 2000-2001 riding season. After spending $260 I thought that I would be buying the best product on the market today. Unfortunately I have not been able to ride as much as I normally do, which is one of the reasons I am writing this. Initially, upon receipt of goods, I was more than satisfied with your product. I have about a 1/2 season on my chain/sprocket combo and they are already in need of replacement. the rear sprocket has worn slightly but no need for replacement now. the front sprocket, is no longer a sprocket, as all of the teeth have been broken off. I made sure that these items were maintained up to "SIDEWINDER SPECS" but that has done me no justice. My stock sprockets lasted me a full riding season so why would I want to spend extra money to purchase your product. I am aware that the front will wear faster than the rear and it does need replacement, but not a half season, especially when I have not even been out that much! the chain is still decent but once again why would I spend the extra money when the stock parts are cheaper and last just as long! My friend also purchased your product since I told them what great news I had heard about Sidewinder. well, needless to say, he has also experienced extreme wear on his sprockets compared to factory.
I have taken extra care on wheel alignment, proper chain tension, and I have only used your lubricant on your products. I installed as the installation sheet said(removed film with mineral spirits) and have only used a nylon brush(on the outside of chain, no damage to o-rings) with warm mild soapy water as instructed for periodic cleaning. I am sad to say that I do not feel that your product has performed up to the standards that SIDEWINDER portrays in all of your ads!
i left my address and # too. i placed an order for a front sprocket that day too, maybe there is a bomb in the box???
When in doubt, GAS IT