URGENT!! DONT Buy from FACTORY RACING!!!!!! - Off-Road Forums & Discussion Groups
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post #1 of (permalink) Old 01-18-2001, 01:56 PM
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URGENT!! DONT Buy from FACTORY RACING!!!!!!

I know this is in the wrong place but people need to know!

DONT BUY FROM FACTORY RACING!!!!!!!!!!!!!!!!!!!!!!!!!!!!

My girlfriend purchased a Bell Moto 7 for me before New Years. It was supposed to be in before New Years Day and it still isn't here, they dont know where it is and wont cancel are order because according to them, "We cant afford to eat that kind of loss!"
We are still fighting back and forth with them and everyone we talk to is rude.

Also, they wont give us a UPS tracking number. The manager refuses to give it to us and says it wont do us any good, which I know is false!

My girlfriend gave them my correct address and they repeated it back to her before she got off the phone and they repeated it back correctly. When she called back to find out where is was, they gave her a wrong address and then told her, to be off that far she must have gave them the wrong address and says it was her fault...

Just a warning to all!!!!!!!!!!!!!!

*****UPDATE*********

Well, I finally got to talkk to the owner and guess what I got!
First he was extremely rude and actually was calling me names. He hung up on me twice and even threatened me! After I told him that I post my experience with his company to many Boards with over 20,000 users he went throught he roof, yelling at me and then asking where I lived agin and I told him PA and he said, " the next time I am in PA, I will make sure I look you up!"

So tell your friends, families, enemies, anyone who does anything with fourwheelers to stay away from Team FACTORY RACING in Harrison Twp. MI!!!!!!! The owners name is Jerry Rekowski!

He did say in anger that he would refund my money, but I am definately going through my Credit card company to make sure we get it back!



Mike
IN TOO DEEP Off-Road Club
http://emmett.coloradk5.com
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post #2 of (permalink) Old 01-18-2001, 05:04 PM
 
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Re: URGENT!! DONT Buy from FACTORY RACING!!!!!!

sounds like a bad experience...maybe if you can post a web site or something also.

AirBorn!!
The good Lord giveth and the Eco-Nazi's Taketh away!
United we stand..Divided we fall..LETS UNITE!
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post #3 of (permalink) Old 01-18-2001, 10:37 PM
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Re: URGENT!! DONT Buy from FACTORY RACING!!!!!!

I had the same thing happen a year ago. They claimed to have sent something, and never did. Thankfully i used a credit card and stopped payment on it. I won in the end. The part never did come either.

It was supposed to take 1 week, i gave them 3.

-cleartoy

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post #4 of (permalink) Old 01-19-2001, 08:21 AM
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Re: URGENT!! DONT Buy from FACTORY RACING!!!!!!

800-265-2563

Mike
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http://emmett.coloradk5.com
post #5 of (permalink) Old 01-19-2001, 11:32 AM
 
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Re: URGENT!! DONT Buy from FACTORY RACING!!!!!!

well hell...I called to inquire on shipping guarentees for giggles and they got a bit miffed with me....hmmmmm....I am thinkin they are a big joke???

Here is a lil info on them, Factory racing is run out of a house. I asked her why I heard a baby crying and she told me that it was run out of a house and that if they do not have the parts they have to order it and that they have no guarentees on anything. When a company will not stand behind what they do, I can not give them my business. The fact that it is run out of there basement is enough to bother me...


AirBorn!!
The good Lord giveth and the Eco-Nazi's Taketh away!
United we stand..Divided we fall..LETS UNITE!
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post #6 of (permalink) Old 01-19-2001, 01:14 PM
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Re: URGENT!! DONT Buy from FACTORY RACING!!!!!!

Cheese and rice, I wish I would have known that in the beginning...

Their distributor is Parts Unlimited. I spoke with them, but they didn't seem to care much...

Mike
IN TOO DEEP Off-Road Club
http://emmett.coloradk5.com
post #7 of (permalink) Old 01-19-2001, 06:56 PM
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Re: URGENT!! DONT Buy from FACTORY RACING!!!!!!

Ya know, I live in Washington and I called the BBB to see how many complaints they have had against these bumbs and there are 37 complaints here alone! some body needs to shut these germs down.

Ride it like you stol' it!
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